Launch requirement: these operational terms must be reviewed and replaced or approved by qualified counsel with the correct legal entity, jurisdiction, refund terms, and required disclosures before customers are onboarded.

Service

Timeshare Agent provides an individual agent workspace for sales records, commission calculations, owner follow-up review tasks, consent records, and optional agent-approved integration handoffs.

Accounts and Stripe billing

Users must provide accurate account information and keep credentials confidential. Stripe processes purchases and subscriptions. Pay As You Go requires one prepaid $50 owner credit for every genuinely new owner record. Monthly includes 10 new owners each calendar month; each additional Monthly owner requires a prepaid $25 owner credit. Annual includes 20 new owners each calendar month. Monthly and Annual renew automatically at the interval shown at checkout until canceled. Optional SMS, Owner Care Call Answering, and AI Voice subscriptions renew monthly until canceled. White-glove setup and voice cloning are one-time services.

Existing Lifetime service continuation

Lifetime is not offered for new public signup. Existing Lifetime accounts retain lifetime access to the core CRM. SMS and AI Voice are included for the first 365 days under their original terms. At the end of that included period, those communication services continue at $25 per month for SMS and $50 per month for AI Voice until canceled. Canceling those continuing services does not cancel lifetime access to the core CRM.

Managing or canceling billing

Customers can use the secure Stripe billing portal in the CRM Services section to update payment methods, review invoices, and cancel eligible subscriptions. A cancellation normally takes effect according to the date shown in Stripe. Plan details displayed at checkout are part of the purchase terms.

Acceptable and compliant use

You may use the service only for legitimate business purposes, according to your employer policies, contract terms, provider rules, and applicable law. You must not submit inaccurate consent data, contact a person after a revoked consent or opt-out, use unlawful or deceptive communications, or attempt to compromise the service.

Responsibility for communications

Agents are responsible for their owner records, their approval decisions, and each communication made using a configured provider. The product's consent and review controls assist operational discipline; they do not provide legal advice or guarantee regulatory compliance.

Data

You are responsible for having authority to enter data into the service. See the privacy policy for operational handling of information.

Contact

Questions about these draft launch terms: support@timeshareagent.ai.

Terms of service